1. Organization Management

Using Two-Factor Authentication

Two-factor authentication can be enabled to increase the security of your account.

  • Two-factor authentication settings can be changed by an owner or administrator account.
  • When two-factor authentication is enabled, an authentication code must be entered after entering the email address and password.
  • If two-factor authentication is enabled while you are signed in, two-factor authentication will not be required during the current session. Two-factor authentication will be required from the next time you sign in.

Enabling two-factor authentication

  1. Click [Change] under [Two-Factor Authentication].
Two-Factor Authentication_Change Screen
  • The [Two-factor authentication setting] dialog appears.
  1. Select the [Enabled] radio button for [Two-Factor Authentication].
Two-Factor Authentication_Settings Dialog
  1. Select the number of days for which two-factor authentication can be skipped from the [Valid Days] list, then click [Change].
Two-Factor Authentication_Settings Dialog
  • During the period from when two-factor authentication is successful until the set number of valid days has elapsed, you can sign in using only your email address and password.
  • Whether two-factor authentication can be skipped is determined for each individual browser.
    Two-factor authentication will therefore be required if you sign in using a different PC or browser.

Disabling two-factor authentication

  1. Click [Change] under [Two-Factor Authentication].
Two-Factor Authentication_Change Screen
  • The [Two-factor authentication setting] dialog appears.
  1. Select the [Disabled] radio button for [Two-Factor Authentication], then click [Change].
Two-Factor Authentication_Settings Dialog
  • Two-factor authentication will not be required from the next time you sign in.

Using two-factor authentication

  1. Access the PICT sign-in page.
  1. Enter your email address and password, then click [Sign In].
  • A security code entry dialog appears.
Two-Factor Authentication_Security code entry dialog
  1. Open the email sent to the email address entered, then check the security code.
Two-Factor Authentication_Security code email
  1. Enter the security code in the security code entry dialog, then click [Authenticate].
Two-Factor Authentication_Security code entry dialog
  • When the security code is successfully authenticated, the [Printer List] window appears.
  • If the email has not arrived or the security code has expired, click [Resend].
    An email containing a new security code will be sent.
    Enter the security code again.
  • A new code cannot be sent until one minute has elapsed since the last security code was generated.