1. PC-Related Installation Issues

Unable to connect to the Internet when using tools

If you are using security software that includes a firewall feature, connections to a network (Internet) may be blocked when using tools for license activation, program updating, and profile updating. Most security software will prompt the user for permission to connect when the software connects to a network for the first time.

Be sure to allow the connection if prompted to confirm for the first time for license activation, program updating, and profile updating.

If you accidentally refuse the connection, refer to the manual for the security software in use and allow network connections for the following files:

  • RasterLink7 installation drive\ RsLink7thWeb\Bin\AppWebcLicense.exe
  • RasterLink7 installation drive\ RsLink7thWeb\Bin\AppWebcNotify.exe
  • RasterLink7 installation drive\ RsLink7thWeb\Bin\AppWebcProfile.exe
  • RasterLink7 installation drive\ RsLink7thWeb\Bin\AppWebcProgram.exe