Is the cutter holder set to the front side (or back side)? Applicable product CG-FXII Plus Series CG-FXII Series If you're still having problems, please contact us through our inquiry form. Inquiries about error and trouble (Mimaki Global) We would like to hear from you! Please take a few minutes to complete this survey Was this page helpful to you? Yes No Help us improve our services. Please leave your comments and suggestions.