Support

Technical support page for Mimaki products including FAQs or OS/SW compatibility with our software products.

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Mimaki Official Customer Support Channel

Operation guides, daily maintenance procedures and other useful videos are available on the customer support channel.

  • Mimaki Support official Ch.



  • New video introduction


    330series How to set media


     


    Recommended videos



    TxF300/150
    Cleaning under the carriage

    Cleaning frequency: Daily
    Please perform the maintenance after work
    end of the day.



    TxF300/150
    Cleaning around the wiper

    Cleaning frequency: Daily
    Please perform the maintenance after work
    end of the day.


     



    TxF300/150
    Cleaning the cap rubber and NCU

    Cleaning frequency: Daily
    Please perform the maintenance after work
    end of the day.


    330serie
    Waste Ink Tank Replacement

    Replace the waste ink tank when
    "Check waste ink tank"
    is displayed on the display.


     



    330serie
    Nozzle Washing

    If printing defects (e.g., nozzle clogging
    or deflection)remain unresolved even
    after head cleaning apply
    nozzle washing to the print head.



    330series 
    Nozzle recovery setting method

    If the missing nozzle of a specific nozzle
    cannot be recovered, you can print by using
    another nozzle instead of using that nozzle.


     





    2L ink pack How to set

    Set the ink pack correctly and use it.



    UJF-30/6042MkⅡ(e)
    Head nozzle surface maintenance

    Maintenance frequency: 1 to 3 times a day


     




    UJF-30/6042MkⅡ(e)  
    Nozzle wash



    UJF-30/6042MkⅡ(e)
    Nozzle recovery setting method





    For other support videos, please see "Mimaki Support Video Official Ch.".

  • Mimaki Support official Ch.
  • Member's site : Program for a member can be downloaded here.

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