Notification regarding the Online information are not currently available (June 14, 2020)


Thank you very much for your continuous use of our software products.

Updating our Web server on June 14, 2020, some FineCut9 and RasterLinkTools functions are not currently available.

Function that are not available

Online information

[Target version]

  • FineCut9 Ver1.0 to 1.3
  • RasterLinkTools Ver1.0.0 to 1.7.1

Date and time you cannot use the function

Japan Time: from June 14, 2020 08:00 a.m.

Operating conditions when it is not available

You cannot obtain latest information from the Online information.

  1. When the "Check the FineCut information when Illustrator started." setting is ON,
    the Online Information is not displayed at Illustrator starting.
  2. When the Online information is started from the [About FineCut (RasterLinkTools)] dialog,
    the following error message is displayed.
    "A communication error occurred. Check the network connection."

How to verify the latest information when the function is not available

Please refer to the following website for the latest information.

When the function will be supported

We plan to release a new version of the online information function.

  • FineCut9 November 2020
  • RasterLinkTools November 2020

We apologize for any inconvenience and appreciate your understanding.

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